Shipping policy

We work hard to ensure your order reaches you safely and on time. Please review the following shipping information before placing your order.

Processing Time

• Orders are typically processed and dispatched within 24 hours after order confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Timeline

Estimated delivery times vary depending on the destination:

• Metro Cities: 3-5 business days

• Other Cities: 5-7 business days

• Remote/Rural Areas: 7-10 business days

Please note that these timelines are estimates and may vary due to external factors.

Shipping Partners

We ship through trusted courier and logistics partners to ensure safe and reliable delivery.

Tracking details will be shared via email, SMS, or WhatsApp once your order has been dispatched.

Order Tracking

• Customers can track their shipment using the tracking information provided after dispatch.

• If you do not receive tracking details within the expected processing period, please contact our support team.

Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout before payment.

• Any promotional free shipping offers will be clearly communicated on our website.

Incorrect or Incomplete Address

• Customers are responsible for providing accurate and complete shipping information.

• Hari Bhai Shah shall not be responsible for delays, additional shipping costs, or failed deliveries resulting from incorrect or incomplete addresses provided by the customer.

Damaged Shipments

• If your package arrives damaged, please notify us within 24 hours of delivery.

• Clear photographs of the package and product, along with an unboxing video (if available), may be required for verification.

• Claims submitted after 24 hours may not be eligible for replacement or compensation.

Delivery Delays

While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to:

• Courier partner issues

• Weather conditions

• Public holidays

• Customs clearance procedures

• Natural disasters or other unforeseen circumstances

Hari Bhai Shah shall not be held liable for delays caused by factors beyond our reasonable control.

Refused Deliveries

• If a customer refuses delivery for reasons other than product damage or an error on our part, any shipping and return shipping charges incurred may be deducted from any applicable refund.

International Shipping

• International shipping availability, timelines, and charges may vary depending on the destination country.

• Customs duties, import taxes, and other government-imposed fees, if applicable, are the responsibility of the customer unless otherwise stated.

• Delivery timelines for international shipments may be affected by customs clearance procedures.

For any shipping-related questions, please contact us:

Email: hello@haribhaishah.com

Phone/WhatsApp: +91-7985156972

Website: haribhaishah.com

By placing an order with Hari Bhai Shah, you agree to the terms outlined in this Shipping Policy.